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Help & Guidance

Frequently Asked Questions

Find answers regarding consultations, session fees, cancellation terms, insurance, and emergency support.

How do I arrange to see a Clear Thinking Clinic Psychologist?

When you contact the Clear Thinking Clinic, we discuss your requirements and guide you to the Psychologist who seems most suitable for your needs and circumstances.

You can refer yourself directly to the Clear Thinking Clinic without needing a referral from a GP or Psychiatrist. If you have been referred by a GP or Psychiatrist, we are happy to liaise with them with your prior consent.

What are the fees for hourly sessions?

We charge between £100 and £500 for hourly sessions, depending upon the qualifications, seniority, and specialization of the consultant.

What are the cancellation terms?

You are free to cancel your session without charge, provided 24 hours' notice is given prior to the scheduled session time.

Payment & Medical Insurance

The Clear Thinking Clinic accepts payment by credit or debit card.

If you have medical insurance and your sessions have been authorised, you can use the invoices we provide to reclaim funds directly from your insurer. Please check in advance that your Clear Thinking Consultant is a registered provider with your insurer.

Do you offer sessions via phone or video call?

Yes, we offer flexible remote sessions conducted via encrypted video call or telephone.

Emergency & Immediate Crisis Guidance

Clear Thinking Clinic does not provide emergency or crisis services. If you or someone you know is in immediate crisis, please use one of the following 24/7 UK emergency resources:

  • Emergencies: Call 999
  • Urgent NHS Medical Advice: Call 111
  • Samaritans (24/7 Helpline): Call 116 123
  • Hospital Care: Attend your nearest Hospital Accident & Emergency (A&E) department